We’ve reached “Peak GUI”. At least according to Colin Burns, former BBC Chief Design Officer. UX Professionals specialising in web and app design are in the business of recombining existing design patterns again and again, tinkering with the boundaries in search of minor optimisation. The...

In the culture of "Move Fast and Break Things" we are usually too focused on how our products are going to solve today's problems, but perhaps we should think a bit more about what happens when the outcomes of our products don't go quite as...

In terms of speed and complexity, the processes of a large corporation are comparable to the bureaucracy of a mid-sized city. This governance apparatus was first put in place to ensure the quality of millions of products shipped every year as well as the wellbeing...

Being Junior is never easy. Yet, it's one of the roles opening lots of possibilities to grow and impact your organization and the UX culture in the organization. Given that the UX field is relatively young itself, it requires daring and passionate Juniors who will...

The problem Working in a new team in a very big company means you can feel alone in the dark. That’s why we needed a stronger team culture that aims at finding our identity, improving how we work both together as individuals and as a team...

In this quick presentation I will share my experience of building a merchant visit program at Shopify. This initiative started as an effort to help our employees truly feel empathy for our users and for the entire company to get the opportunity to meet them. As...