In this workshop, we will step through the process of researching and creating a task model and applying it to digital design. You’ll leave the session knowing how to get started with your own task models.
In between hands-on exercises, I’ll talk about how a task model can influence IA and UI design for digital products. I’ll include practical examples from the world of e-commerce and look at some common interface problems that can be attributed to poor task modelling. I’ll also look at the psychology behind task models and show why they matter so much to designing effective structures and interaction flows.
You’ll get the most out of the session if you have a basic understanding of UX research.